To ensure that your parcel is delivered correctly and that you receive it within the timeframes advertised by us, please ensure that your address is entered correctly and that it contains all relevant and/or necessary information. The use of correct abbreviations, street numbers, building or apartment numbers and route information (if applicable) is essential for timely delivery.

We are not responsible for lost, misplaced or misdelivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.


When will my order be processed?

We process orders from Monday to Friday. Orders are processed within 3 business days from the order date and dispatched the day after the order is processed. Please note: we do not ship on weekends.

*Note: If you wish to change or cancel your order, please contact us immediately. Once your order has been processed, we will NOT be able to make any changes.

How long does it take to receive my order?

After you have placed your order, please allow 1 to 3 business days for processing. On average, delivery takes between 5 and 9 business days, depending on your location.